We believe our sitters are very special people indeed. Only a small percentage makes it through our rigorous selection process to join our dedicated team. The first stage is a telephone interview, if the applicant passes this stage they are invited for a personal interview with both Jill and Eric. If considered suitable, the candidates are thoroughly investigated and police checked and three references are obtained regarding their suitability from personal and professional referees.

As mentioned before, our sitters are specially chosen for their common sense, but should support be needed, all of our sitters are provided with a 24 hour emergency help line.

On completion of a police check, a certificate is issued and this will be available for your to read.

All HappiTails sitters carry an identification card with photograph. They are all members of The National Association of Registered Petsitters (NARP).

Should a sitter be taken ill during your booking or have to leave due to a personal emergency, then an alternative sitter will arrive at your home and be fully briefed by the original sitter.

HappiTails and sitters are covered by public and third party liability insurance.

Payment Guide

£36.00 per day, plus £1.50 per dog or cat per day.

Please note that cost for other pets will need to be negotiated. Also rates for weekend cover or periods less than 1 week to be negotiated. There will also be a one-off initial registration fee of £15.00 which is charged on your first booking, to cover administration costs only.

Guarantees

Client confidentiality is very important to HappiTails and all details you provide us with are held under the data protection number: (Z7670620 )
We do not divulge any information to a third party.

Unless otherwise agreed with yourselves, the Sitter will not leave your property for more than 4 hours during daylight hours.

If it is necessary, we will take your pets to the vet practice or arrange a home visit.

If your return is delayed, the Sitter will stay until your return, unless they are required at another booking, in which case alternative arrangements will be made by Jill and Eric



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